Google Maps Not Working: How To Fix The Problem?

Google Maps not working

Google Maps is a widely used web mapping application and navigation app developed by Google for Android smartphones. Google Maps is known for its features like satellite imagery, street maps, and real-time traffic conditions. It is an innovative application with millions of users globally.

Despite its popularity, users may face issues or bugs in Google Maps. In this guide, we’ll explore solutions to address the Google Maps not working issues. So let’s get started…

What Is the Reason Behind Google Maps Not Working Problem?

If Google Maps isn’t functioning, several factors may be at play. Weak or insecure internet connections can impede performance, especially on cellular data. Try switching locations or using Wi-Fi. 

Check for regional outages via the Google Maps website or Google Status Dashboard, as real-time data relies on server stability. These issues may stem from device problems, cache memory, or the application itself. 

For specific feature issues, consult the Google Maps Help Center. Addressing these aspects often resolves disruptions and enhances the overall functionality of Google Maps. Below are some methods to troubleshoot issues.

Methods For Fixing The Google Maps Not Working Issue?

If you’re facing issues with the Google Maps app on your Android or iPhone, such as slower loading times or search errors, you can take several troubleshooting steps. 

Begin by closing the Maps app in the multi-window section and restarting it. If the problem persists, try restarting your phone. Clearing the Google Maps application cache data is another potential solution. 

Navigate to Settings > Apps > Google Maps and tap on “Clear cache data.” Follow these steps to resolve any issues affecting the normal functionality of Google Maps.

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Method 1: Clear The App’s Cache And Data.

To resolve issues with Google Maps, you can start by clearing the app’s cache or data. 

For Android Users:

  • Go to your device settings.
  • Scroll down and tap on “Applications.”
  • Choose Google Maps from the app list and select “Storage.”
  • Opt for either “Clear Cache” or “Clear Data.”

Note: Clearing data erase all settings and preferences for Google Maps.

For iPhone users:

  • Open Google Maps on your iPhone.
  • Tap on your profile icon.
  • Go to Settings and select “About, terms, & privacy.”
  • Choose “Clear application data.”

Note: On iPhone, clearing data requires deleting and reinstalling the app from the App Store.

Method 2: Restart The Google Maps Application.

If you encounter disruptions in the functionality of your Map application on either Android or iPhone, consider restarting the app. Simply close the application and then reopen it.

For iPhone:

Double-tap the home button and swipe all apps vertically off the interface.

For Android:

Depending on your device manufacturer, either use the multi-window touch shortcut to display all apps or press the “Recents” button and close all apps off the side of the screen.

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Method 3: Verifying Internet Connection.

For iPhone Users:

Ensure your device is connected to a secure Wi-Fi or data connection.

Step 1: Navigate to Settings > General > About. Look for the option to update network provider settings if there’s a new update available.

Step 2: Check the installed network provider settings version by going to Settings > General > About and selecting the Network Provider section.

If you insert a new SIM card, download settings from your new provider.

For Android Users:

Step 1: Open the Settings app on your phone.

Step 2: Access Network & internet settings.

Note: Settings may vary based on your smartphone’s brand and manufacturer.

Method 4: Ensuring Google Maps Is Updated. 

Maintaining the latest version of Google Maps on both your iPhone and Android devices is crucial. Each update typically introduces new features and addresses bugs, enhancing the app’s functionality. 

To update Google Maps on your iPhone, navigate to the App Store and check for available updates. 

Android users can visit the Google Play Store or the Google Maps website to ensure they have the latest version. This provides optimal performance and access to the latest features.

Method 5: Ensure Your Device’s Location Settings.

Activate Location services and adjust location settings on your Android device to allow Google Maps to access and utilize location information accurately.

For Android Users:

  • Navigate to your device’s Settings.
  • Select “Location” or “Security and Location.”
  • Enable location services and choose “High Accuracy” for precise results.

For iPhone Users:

  • Open the Settings app and go to the “Privacy” tab.
  • Tap “Location Services” at the top.
  • Ensure the switch is turned on (green).
  • Scroll down to find Google Maps in the app list.
  • Choose either “While Using the App” or “Always” for precise location access.

Method 6: Activating Background App Refresh.

For timely updates from Maps, consider enabling App refresh for Google Maps. You have the flexibility to customize which apps have Background App Refresh on or off based on your usage preferences. Here’s how:

On Android:

  • Open Settings and go to Connections > Data usage.
  • Under the Mobile section, choose “Mobile data usage.”
  • Locate the Google Maps app and toggle on Background data usage.

On iPhone:

  • Open Settings > General and select “Background App Refresh.”
  • From the list of apps, toggle “Background App Refresh” on or off as needed, especially for Google Maps.

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Method 7: Restarting Your Phone.

This method suggests resolving issues with your map application by restarting your phone. If you’re encountering difficulties, initiate a restart by holding the power button on your Android device and selecting “Restart.” 

For iPhones, press and hold the power button, slide “Slide to Power Off,” and power on again by holding the button. 

This simple action can often address minor software glitches that may be affecting the map application’s functionality. Once restarted, check if the map app operates smoothly.


In this article, we have told you about some of the best methods to solve the problem of Google Maps not working. You can solve this issue by following the procedure of the given methods properly.

If any of these methods do not work for you or your problem still needs to be solved even after trying the above methods, please let us know in the comment section. Hope you liked this post, thank you for reading.

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